Contact
Talk to the people who build Noolu.
Setup, billing or an automation that isn't behaving: write to us and a person on the team replies within 24 hours on business days.
For setup help, billing, bugs and feedback. It goes straight to the team that builds Noolu.
- Reply time
- Within 24 hours
- On business days
- Invoices
- On request
- Ask us by email
New message
DraftWhat's it about?
- To
- info@noolu.pro
- Subject
- Help connecting my account
Hi Noolu team,
- Your Instagram username:
- Which step you're on:
- What you see on screen:
A screenshot of the screen you're stuck on helps a lot.
Opens your email app with this draft. Nothing is sent until you press send.
Open in my email appBefore you write
Quick answers
Most questions are already covered in these guides.
Is this safe for my Instagram account?
Noolu uses Instagram's official API and business login, the same access Meta grants approved apps. It does not log in as you, scrape, or automate the Instagram app. Messages are sent within Meta's messaging policies and rate limits.
Do I need a Business account?
You need a Creator or Business account. Personal accounts can't use Instagram's messaging API. Switching is free and takes about a minute in Instagram settings.
Can people who don't follow me receive the DM?
Yes. A reply to a comment is sent as a private reply, which Instagram allows even if the person has never messaged you. If you only want followers to get it, turn on the follow gate.
Do you need my Instagram password?
No. You connect through Instagram's own login screen and can revoke access at any time from Instagram settings or your Noolu dashboard.
Can I pay in rupees?
Yes. Pro is available in INR, and you can pay with UPI, GPay, PhonePe or card.